Terms of service

Article 1 (Purpose)　

These terms and conditions of use (hereinafter referred to as the 'Terms and Conditions') set out the conditions of sale of products by TWO-FACE JAPAN Ltd (hereinafter referred to as 'the Company') to the user and the rights and obligations between the Company and the user. In order to use this online shop, you must agree to all of these Terms and Conditions.

Article 2 (Definitions)　

1 The following definitions apply to terms used in these Terms and Conditions.

　(i) 'Products' means all products sold in the Internet Shop.

　(ii) 'User' means any person who uses the online shop.

　(iii) "Buyer" means a user who has applied for the purchase of a product sold in the online shop and has been accepted by the Company.

Article 3 (Application)　

1 The User shall agree to these Terms and Conditions and shall not be permitted to use the NetShop if he/she does not agree to them.

2 The Terms and Conditions shall also apply to all contracts between the Company and the purchaser.

3 The Company may change the Terms and Conditions, change the Products and discontinue the Internet Shop without the User's consent, and by posting the revised Terms and Conditions on the Internet Shop, the User shall be deemed to have agreed to the change of the Terms and Conditions, change of the Products and discontinuation of the Internet Shop.

Article 4 (Method of concluding the contract)　

1 The conclusion of a contract shall be made by the User by entering the following items in accordance with the method specified on the Website as the method of application for the use of the Products by the Company.

　(i) Product for which the application is made

　(ii) Name

　(iii) Address

　(iv) Telephone number

　(v) Email address

2 The Company will issue a response to the application in the preceding paragraph within a reasonable period of time as to whether it can accept or reject the application.

Article 5 (Time of conclusion of contract)　

The contract is concluded and becomes effective when the Company issues its response to the acceptance referred to in paragraph 2 of the preceding article by e-mail.

Article 6 (Use of the Product and payment, etc.)　

1 At the same time as the preceding Article comes into effect, the Purchaser shall be obliged to make payment for the Products using the payment method specified by the Company on the Website.

2 The Company may detain dispatch of the Goods until the Purchaser has paid for them.

3 The Purchaser shall bear the shipping costs, transfer fees, payment agency fees and other costs incurred in order to obtain the Products.

4 The purchaser may not return the goods. However, this does not apply if the reason is a defect in the goods.

5 The contents of the product, price, method of payment and time and method of delivery shall be indicated on the online shop.

Article 7 (Prohibition of transfer)　

The Buyer may not transfer any rights arising under these Terms and Conditions to a third party or offer them as security.

Article 8 (Termination of contract)　

The rights and obligations of the Purchaser and the Company under these Terms and Conditions shall cease as soon as the obligations have been fulfilled.

Article 9 (Termination)　

1 Notwithstanding the provisions of the preceding Article, the Company may terminate the contract with the Purchaser if the Purchaser is subject to seizure, provisional seizure, provisional disposition, tax delinquency disposition, petition for commencement of bankruptcy proceedings, petition for commencement of civil rehabilitation proceedings or corporate reorganisation proceedings.

2 The Company may terminate the contract with the purchaser if the goods have not been received after more than one month from the first delivery due to prolonged absence, refusal to receive or other circumstances.

3 In addition to the two preceding paragraphs, the Company may also cancel the contract with the Subscriber if there is significant uncertainty about the Purchaser's credit.

4 No notice and notice procedures shall be required for the cancellation referred to in paragraphs 1 to 3.

Article 10 (Preparation of necessary equipment)　

1 The Purchaser shall prepare at his/her own expense computer equipment, software, communication equipment and other necessary equipment for exercising his/her rights under these Terms and Conditions.

2 The Company shall not assume any responsibility for the preparation of the necessary equipment as mentioned in the preceding paragraph.

Article 11 (Restriction of use)　

1 The Company may restrict the User's use of the Internet Shop in the following cases

　(i) when carrying out maintenance work necessary for the operation of the NetShop

　(ii) When a computer virus or other infringement occurs due to the use of the Net Shop by the User or a third party and there is a risk of damage to the User, the Company or a third party.

(iii) In addition to the preceding item, when the Company deems it necessary in order to protect the interests of the User, the Company or a third party.

2 The Company shall not be obliged to compensate the User for any damage caused to the User as a result of the restrictions on use in the preceding paragraph.

Article 12 (Suspension of use transactions)　

The Company shall suspend the use of the Internet Shop if the Purchaser commits any of the following acts in using the Products

　(i) If the Buyer commits an act in breach of this Agreement.

　(ii) When it is found that the purchaser has committed an act in breach of this Agreement in the past and has been restricted from using this online shop.

　(iii) If you use this online shop for illegal purposes or for purposes offensive to public order and morals

　(iv) When any other act is committed which the Company deems desirable to suspend the use of the NetShop.

Article 13 (Non-warranty)　

The Company, the companies cooperating with the Company's Products or the advertising companies on the Internet Shop do not guarantee or assume any liability for any of the following matters

　(i) That the NetShop will be available at all times or permanently.

　(ii) that the communication to the Internet Shop is in good order

　(iii) that the information in the online shop or in the advertisements and other information published in the online shop is true

　(iv) the goods are of higher quality than they should normally be

　(v) the goods meet the requirements of the purchaser.

Article 14 (Provision of information)　

1 The Company may send the Buyer communications, advertisements and other information necessary for the provision of the goods to the address, telephone number or e-mail address given in the application referred to in Article 4(1).

(2) The transmissions referred to in the preceding paragraph shall be made by the method desired by the purchaser, as long as this does not interfere with the Company's business.

Article 15 (Changes to the application)　

1 If the Purchaser changes any of the matters relating to the application in accordance with Article 4.1, the Purchaser shall immediately enter and inform the Company in accordance with the method specified by the Company on the NetShop.

2 The Company shall not be liable for any damage suffered by the Purchaser as a result of the Purchaser's failure to contact the Company in accordance with the preceding paragraph.

Article 16 (Use and management of personal information)　

When handling personal information of the Purchaser obtained in relation to the users of the NetShop, the Company shall, at its own responsibility, use and manage such information appropriately in accordance with the Act on the Protection of Personal Information (Act No. 57 of 30 May 2003) and other laws and regulations.

Article 17 (Confidentiality of communications)　

1 The Company shall maintain the confidentiality of the User's communications in accordance with the Telecommunications Business Act (Act No. 86 of 25 December 1984). However, this shall not apply in the event of a request for disclosure by government authorities or other authorities in accordance with the provisions of the law.

2 In accordance with Article 4, paragraph 2 of the Act on the Limitation of Liability for Damages of Specified Telecommunications Service Providers and the Disclosure of Identification Information of Senders (Act No. 137 of 30 November 2001), the Company shall ask the sender of the posted or data transmission information for his/her opinion as to whether to disclose it. However, this shall not apply if the sender of the infringing information pertaining to the disclosure request cannot be contacted or if there are other special circumstances.

Article 18 (Right to claim other damages)

The Company may claim compensation for damages incurred by the User for breach of these Terms and Conditions or other reasons attributable to the User.

Article 19 (Cancellation and compensation for damages)　

Even in the event of cancellation of the contract between the Company and the purchaser, the Company may demand compensation for damages in accordance with the provisions of the preceding article.

Article 20 (Purchaser's right to claim damages)

1 The Purchaser shall use our Products at his/her own risk and shall not be entitled to claim damages for any damage suffered by the Purchaser as a result of the use of our Products.

2 If the Purchaser suffers damage as a result of our intentional or gross negligence, we shall be liable for compensation up to the actual amount of the damage directly resulting from our actions.

Article 21 (Exemption from liability due to force majeure)　

We shall not be liable for default in the event of impossibility or delay in the provision of the goods due to the following events

　(i) earthquakes, tsunamis, typhoons, tornadoes, heavy rain, floods, natural fires, epidemics or other natural disasters

　(ii) war, terrorism, revolution, riot, strike, arson or other social disaster or incident

　(iii) accidents or breakdowns of aircraft, railways, ships or other forms of transport

　(iv) Other force majeure of the Company.

Article 22 (Governing law, agreed jurisdiction)　

1 These Terms and Conditions shall be governed by the laws of Japan.

2 In the event of any dispute arising in relation to these Terms and Conditions, the Tokyo District Court shall be the court of exclusive jurisdiction of the first instance.

Supplementary provisions

1 August 2024 Enacted and enforced